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Support Confusing email configuration issues

Discussion in 'Android Devices' started by AshG, Aug 22, 2010.

  1. AshG

    AshG Well-Known Member
    Thread Starter

    Aug 10, 2010
    I am having some very annoying email problems that I have fought with for almost a week, researched and tried multiple programs, and followed about every tutorial on this and similar sites to make work.

    My school system's email provider is junk, but since I'm a travelling teacher (I bounce between schools) it is very important that I be able to receive and reply to emails from administrators and other teachers. I'm coming from five years of Blackberry email, where all it took was inputting my address and password in the BIS email page and never having to give it a second thought.

    So far, here's a rundown on what's happened and what I've tried:
    1. Using My Accounts and the stock email program, my email address has been added. It will not connect when set up as a POP3 account; I must set it as an IMAP account to retrieve any emails. No matter what port setting I use (25 or 587), I cannot send or reply to email.
    2. Using K-9 email, I am able to download email as POP3 with standard settings (port 110). As with the built-in client, I am unable to reply to or send emails.
    3. Before you ask, 587 never worked. I've tried.
    4. The email address is configured in accordance with our service provider's instructions..
    5. This issue has occurred in the same manner on both 2.1 and 2.2.

    I'd ultimately love to be able to blame the steaming pile of poo that is ENA for the problems, but this is the first time I have had configuration issues in a decade of putting up with them.

    Thank you for any help you can offer.


  2. Brian_83

    Brian_83 Well-Known Member

    Mar 29, 2010
    Could be a couple things. They may require authentication on outgoing messages, actually I'm certain they probably do. Make sure that's enabled with your username and password for your email.

    They also may not allow outgoing messages to be sent through their servers unless you're on their network like at your school or whatever. A lot of providers only accept messages to their SMTP server from internal clients so people don't use them to send spam. If this is the case then you're kind of screwed because Verizon doesn't offer an SMTP server to use. One work around I know of is to use Gmails smtp server for outgoing. You can setup a Gmail account and then in that account add your school email address as the default from address. Then set your smtp server in the mail program to gmails smtp server with your gmail authentication and it'll send through their server but look like it came from your school email and you'll get the replies back like normal.
  3. recon215

    recon215 New Member

    Aug 23, 2010
    I need to do what Brian? I am on Insight and I am having the same issues. I can receive/read my emails but can not reply or forward emails through them on my Droid X. It's a real pita!!!


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