1. Download our Official Android App: Forums for Android!

Support Connecting Flash Drives with OTG Cable

Discussion in 'Android Devices' started by CoolBeans, Dec 31, 2013.

  1. CoolBeans

    CoolBeans Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    3
    Joined:
    Jun 6, 2012

    Jun 6, 2012
    3
    0
    5
    Male
    Medical Technologist
    Manhattan
    I bought a 64GB USB3.0 Flash drive thinking I could connect it to my Note 3 with a 9pin USB3.0 OTG cable but kept getting "Damaged USB storage" message when I connected it. The drive works fine on my PC (Windows 7). So, I just did a live chat with Samsung support and they said, "unfortunately, the device is not supported, at this time." Meaning only USB2.0 flash drives can be used with a OTG cable!
    Does this sound right??? Has anyone else tried using a USB3.0 flash drive as external storage via an OTG cable? I would think it should at least connect if even at a slower speed.

    Thanks!
     

    Advertisement

    #1 CoolBeans, Dec 31, 2013
  2. NeoGrandizer

    NeoGrandizer Android Expert
    Rank:
    None
    Points:
    183
    Posts:
    1,699
    Joined:
    Mar 9, 2012

    Mar 9, 2012
    1,699
    441
    183
    I think it could also be power draw from the stick. The Note 3 probably cannot provide the necessary power to use the stick properly. Maybe treating it similar to an external hard drive where additional power is required to work.

    Also, check file system the stick is using. If it's NTFS, the Note 3 will not recognize that format. Format to exFAT for recognition. But won't work regardless if there are power restrictions involved.

    These are the only things I can come up with that can cause the issue.
     
    #2 NeoGrandizer, Dec 31, 2013
    CoolBeans likes this.
  3. CoolBeans

    CoolBeans Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    3
    Joined:
    Jun 6, 2012

    Jun 6, 2012
    3
    0
    5
    Male
    Medical Technologist
    Manhattan
    Thanks for the reply! The stick was FAT32 out of the box. I tried exFAT and NTFS with the NTFS Mounter app available in the Play Store... no joy! I think I read some have been able to use External 3.0 HD with separate power supply. So yeah, It may be something with the power draw. I just would like to find someone else who has also tried it to confirm it doesn't work. haha! Well, hopefully this helps someone else out. I still have a week to return it to Newegg.
     
    #3 CoolBeans, Dec 31, 2013
  4. LilianTepes

    LilianTepes Well-Known Member
    Rank:
    None
    Points:
    73
    Posts:
    105
    Joined:
    Oct 30, 2013

    Oct 30, 2013
    105
    63
    73
    Female
    Finland
    #4 LilianTepes, Dec 31, 2013
    dustwun77 likes this.
  5. dynomot

    dynomot Android Expert
    Rank:
    None
    Points:
    273
    Posts:
    1,902
    Joined:
    Dec 4, 2011

    Dec 4, 2011
    1,902
    910
    273
    Male
    Sheffield U.K
    My guess is the power draw is too much for the Note 3. I use umpteen different ordinary USB drives and an old Samsung micro USB adaptor. It works everytime. I have never found an issue with them, even a Blu-ray ripped movie at best quality (A staggering 6.6Gig - "Blade Runner" , if your interested) works fine.
     
    #5 dynomot, Dec 31, 2013
  6. Fasz Kalap

    Fasz Kalap Newbie
    Rank:
    None
    Points:
    16
    Posts:
    33
    Joined:
    Oct 31, 2012

    Oct 31, 2012
    33
    4
    16
    NFST or is it NFTS? formatted hard drives show the same thing on my note 2 and 3.
     
    #6 Fasz Kalap, Dec 31, 2013
  7. NeoGrandizer

    NeoGrandizer Android Expert
    Rank:
    None
    Points:
    183
    Posts:
    1,699
    Joined:
    Mar 9, 2012

    Mar 9, 2012
    1,699
    441
    183
    It's NTFS. Unless rooted, NTFS file formats will not work with Android. Only file formats compatible are FAT32 or exFAT. If given the choice, go with exFAT for greater compatibility and less file restrictions.
     
    #7 NeoGrandizer, Jan 1, 2014

Samsung Galaxy Note 3

The Samsung Galaxy Note 3 launched in 2012 and was the company's flagship phablet. The device featured a 5.7-inch display with a 1920 x 1080 resolution, 3GB of RAM, 32GB of storage, and a 13MP main camera.
Tags:

Share This Page

Loading...