Connecting to 802.1x EAP network

[kylel66]

I just got my Alcatel OneTouch idolx running 4.2.2 and it has been performing great, I am just having trouble connecting to my office's WiFi.

The security reads "802.1x EAP", and upon trying to connect I am asked for my credentials. Entering my username/password just puts me into a "Connecting... Saved, secured with 802.1x.. Connecting..." loop. Now I read a ton of threads before posting this and the general consensus was to download the Wifi Advanced Configuration Editor app, and so I did.

I followed these instructions:

In settings --> WiFi, add a network
SSID - the name of my offices network
Security - 802.1xEAP
Identity - my username
Password - password
EAP method - PEAP
Phase 2 authentication - MSCHAPV2

and save. Now over to the ACE app. I open the app, select the network I am trying to connect to, under "Key Management" I unselect WPA_EAP, leaving only IEEE8021X. Under "Enterprise Configuration" I fill in my password. These are the only two actions I have performed in the app. Completely back out of ACE, and try to connect again. No dice, same deal.

So i'm not sure what setting or step I am missing in this process. I do notice though that after backing out of the ACE app, when I go back in all the defaults are in the network I am trying to join. As in, where I had just unselected WPA_EAP in "Key Management", it has once again been selected. So maybe I am just having trouble with the app and saving my settings?

If anyone could help me out it would be greatly appreciated!

 

[Digital Controller]

You might want to contact IT where you work to see if there are any special things you need to download in order to have internet access where you work.

I know that this is the case where I work

 

[danielbfrankel]

I am having the same problem connecting. Also, I've followed the same instructions using the Wifi Advanced Configuration Editor. I similarly noticed that default settings returned after I exited the tool and went back in.

Did you ever get your wifi working?

Thanks,

Dan

 

[ndex477]

Seems you just need to let IT at your job know that you will be using your device on the network, as Digital Controller suggested so they can add you to the filtered list of authorized users and setup other housekeeping issues.

 

[صلاح احمد احمد]

كت

I just got my Alcatel OneTouch idolx running 4.2.2 and it has been performing great, I am just having trouble connecting to my office's WiFi.

The security reads "802.1x EAP", and upon trying to connect I am asked for my credentials. Entering my username/password just puts me into a "Connecting... Saved, secured with 802.1x.. Connecting..." loop. Now I read a ton of threads before posting this and the general consensus was to download the Wifi Advanced Configuration Editor app, and so I did.

I followed these instructions:

In settings --> WiFi, add a network
SSID - the name of my offices network
Security - 802.1xEAP
Identity - my username
Password - password
EAP method - PEAP
Phase 2 authentication - MSCHAPV2

and save. Now over to the ACE app. I open the app, select the network I am trying to connect to, under "Key Management" I unselect WPA_EAP, leaving only IEEE8021X. Under "Enterprise Configuration" I fill in my password. These are the only two actions I have performed in the app. Completely back out of ACE, and try to connect again. No dice, same deal.

So i'm not sure what setting or step I am missing in this process. I do notice though that after backing out of the ACE app, when I go back in all the defaults are in the network I am trying to join. As in, where I had just unselected WPA_EAP in "Key Management", it has once again been selected. So maybe I am just having trouble with the app and saving my settings?

If anyone could help me out it would be greatly appreciated!

كيف