Hi everyone

I have a S4 on Orange with 4.4.2 and i have been having issues when makomg and receiving calls...i dial a number it either continues dialing with no ring tone and then i have to cancel or it connects straight away without ringing and i cant hear and they cant hear me. Same when people call me..it connects but we cant hear one another. I have changed sims...reset at least 6 times. Software updated and reinstalled. I have sent it to samsung 3 times and they state they have repaired it but it just comes back the same. Its not instant though it works ok for a day or so and then gradually it gets worse and im calling the same number 8 times before it connects...the speaker works any other time with no issues. Im at a loss and now have to send it for the 4th time. Any advice welcome.

Thanks in advance.

Amye

 

Yes everywhere. I used my sim in a different phone when was sent for repair and didnt have the issue once x

 

Ok thanks x

 

How do i change it x

 

I bought it myself. The place i bought it will only send for repair. This will be the 4th time x

 

Hi

Thanks for reply i did think it was the 4.4.2 as samsung have failed so many times. I can root myself but i dont wanna risk messing it up as it cost so much. Plus the new update is hopefully coming out soon. I am going to contact samsung and find out when its due out. Thanks alot x

 

Well samsung have had the phone twice and apparently fixed the issue but it started the day i got it back. Im really at a loss. Its not my speaker thats the issue. Im not sure how i paid actually will check my receipt...thanks for that 😆 its just puzzling me. Id love to get the new update and see if the problem is still there or not.

I really dont want to root it as it cost me over

 

Please can you change it for me. To call connection issues 😆 thank you x

 

Im still havin this issue and i have reset numerous times and as i said samsung have tried to fix it 3 times without success. Its really makin it hard to use the phone now. People cant always get me and im havin to keep dialing the person to finally get through i just dont understand what the issue is x

 

Yes in an official samsung hard back case x

 

Its really bizzare im ringin my friends phone and its ringin on her end but my end its still dialing then it connects after abour 20 seconds and then obviously nothing can be heard. It also happens when she rings me. I answer but i cant hear anythin and she as to cancel the call and try again. Textin is fine x

 

I removed the case and its still doing it. So cant be that x

 

Its really annoying because as you said it works and dont work so randomly...it will work a few times then dont work for 10 then work again for the next 20 arrggg i really need an update x