I have a Droid Photon (MB855) that syncs with an Exchange 2003 server (fully patched & updated as of 1/3/12). My PC client is Outlook 2003 as well as OWA. I have both the Droid & Outlook set to list Contacts as 'LastName, FirstName'. On the Droid, it's perfect. Outlook / OWA is another story. I've discovered that any time I get a text, call or email from a user in my Contacts list it changes the display in Outlook / OWA to 'FirstName LastName'. HOWEVER, if I open the Contact and check the 'File As' field it still says 'LastName, Firstname'. Again, on the Droid it's listed as 'LastName, FirstName' - that never changes. I've discussed this with other Droid users on different Exchange servers and they too, have the same problem. (*phew* it's not just me!) Their 'solution': In Outlook / OWA, open the Contact, in the 'First Name' field enter the person's 'LastName, FirstName'; leaving the 'Last Name' field blank. While that is a functional work-around I won't go that route. Changing 500++ contacts is simply not feasible, nor should it be necessary. I can't imagine this hasn't been encountered before... but all the Googling in the world is coming up blank! I'm sure this is some tweak / setting on my darling Exchange server but what?! where!? (as I type this I'm now wondering if I should be posting this to an Exchange forum, not an Android forum....?) Thanks for your help / time / advice!