Okay this has been driving me insane and I can't seem to find a way to make it look any better. First off, when setting a picture to a contact you don't have an option to crop (I had this when using the Thunderbolt or any HTC phone for that matter) I know its Motorola and not HTC but okay fine i can see past this. However, when you attempt to call someone that you recently added a picture to, the picture just looks horrible, very pixelated. When I had an HTC phone the problem was actually Google and not the phone itself, when the picture would get uploaded to your google account(gmail contacts) and then synced back to your phone then you noticed this problem. In order to avoid this unwanted behavior (because google hasn't fixed it) you had to create a phone contact with only the picture then "join" both accounts your google (which doesn't have a picture) and your phone contact(which does have a picture), thus avoiding getting the picture to upload to Google. Finally to my problem, the Bionic doesn't really have a "phone" contact list, it calls it "Backup" which I've seen it being used by Verizon's phone backup/restore service. So the workaround I used to have for HTC phones no longer applies to the Bionic! Just to be clear when I originally purchased this phone I made the mistake of allowing it to sync using Backup and I thought this was the problem (similar to Google) so I did a factory reset did not configure the Backup service and created a phone contact and the same problem is there. Phew that was a long message, so anyone else have any suggestions to make the phone contacts look nice? I mean is that really too much to ask?