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Support Contacts appearing multiple times in favourites

Discussion in 'Android Help' started by praitoras, Sep 17, 2016.

  1. praitoras

    praitoras Lurker
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    Hello,

    Last night I updated my phone Samsung A3 to marshmallow and today I noticed that each contact in favorites appears as many times as the phone numbers stored. E.g when I have in a contact 4 numbers I get 4 icons for the same contact in the favorites. If I delete one number one icon disappears. Is there an option I am missing?
     

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  2. munemsahariar

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    i think one saved in phone and one saved in sim.:)
     
  3. praitoras

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    That is not the answer. I have four mumbers in one contact and appears 4 times.

     
  4. munemsahariar

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    you want to say 4 numbers are same. try export one number in phone or sim. and delete the rest of numbers. i think after update some contacts left from your old sumsung a3.
     
  5. praitoras

    praitoras Lurker
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    There are 4 different numbers. Mobile, house, office and a forth one. If I delete one of them I see 3 icons in the favorites.
     
  6. munemsahariar

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    try reseting your phone from factory reset, did you already lost your data after update?
     
  7. praitoras

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    No I did not loose my data. So if I can I want to avoid factory reset.
     
  8. munemsahariar

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    ok as your wish. i have never updated my phone. so i cannot tell you avobe this.wish you good luck.:) try inviting others in this conversation.
     

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