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Support Contacts calls are coming thru "Unknown".

Discussion in 'Android Help' started by RoseyWhite, Apr 11, 2016.

  1. RoseyWhite

    RoseyWhite Lurker
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    Apr 11, 2016
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    Female
    Louisville, KY, United States
    I have a GSM unlocked Note 3 (formerly Verizon) through Cricket Wireless. After some tinkering, I was able to find MMS/data settings that works for me; however I have not found a resolution for the calling issues.

    Calls come through as unknown that are in my contacts. If I try to call that number back as it shows on my call log, it'll dial up as international and not go through. It gives me an automated error message (even though I supposedly have international capability on my plan - which I don't need, I thought)

    IE:
    Number comes thru as +5028675309
    When I swipe to call that number back, it shows: 0115028675309
    "We couldn't connect that call...."


    *goes to contacts*
    Bob Smith
    502-867-5309
    *swipes to call*
    Call goes through fine.

    Anyway - if I call directly from my contact or dial the number manually, it'll go through. However, copying/pasting a number with the 1 in front of it, often errors in the international issue as well.

    Is anyone else having such an issue and have a fix? I've tried to deal with local and chat assistance, however, they're pretty clueless. "You get what you pay for" applies, I suppose.
     

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