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Support Contacts crashing...

Discussion in 'Android Devices' started by frasej, Mar 31, 2011.

  1. frasej

    frasej Member
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    I told Contacts to sort by last name and now it just does a Force Close with "The process android.process.acore has stopped unexpectedly. Please try again."

    I can't get to a point where I can tell it to sort by First Name.
     

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  2. DavidG

    DavidG Newbie
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    bump.

    @frasej: How do you tell contacts to sort by last name? I hate the first name first.
     
  3. PSkeptic

    PSkeptic Android Expert
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    Go into Settings --> Applications --> Contacts

    Tap the:Clear cache (Not clear data).

    Does that clear it up?
     
  4. frasej

    frasej Member
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    PSkeptic: Clear Cache was grayed out

    DavidG: You know, I can't remember. If I can get back to a point where I can do it again, I'll let you know.
     
  5. frasej

    frasej Member
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    I even tried clearing the data and as soon as it started to reload it from gmail, it died.
     
  6. frasej

    frasej Member
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    I was able to solve the problem by:
    1. Turning off background sync: Settings -> Accounts
    2. Deleting the data: Settings -> Applications -> Manage Applications -> All -> Contacts Storage and "Clear data"
    3. Going into Contacts, pressing menu, "Display options", "Sort list by" and selecting "First name"
    4. Going back into System Settings, Accounts and re-enabling background sync.

    DavidG: Step 3 is how you can sort by last name
     
  7. jeffbat

    jeffbat Lurker
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    I did the same thing and tried to sort by last name. Had the same issue! The fix worked great! Thank you!
     

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