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Support Contacts disappear from phone

Discussion in 'Android Devices' started by chistery, Mar 16, 2010.

  1. chistery

    chistery Well-Known Member
    Thread Starter
    36

    Sep 9, 2009
    231
    7
    36
    Network Engineer
    London
    About a week ago my phone lost all its contacts. I forced a sync and they came back. I then turned off contact sync to try and ensure it wouldn't happen whilst I was away, and today they've gone again. Anyone else had this happen? Any idea of a fix?

    TIA.
     

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  2. theartfullodger

    theartfullodger Android Enthusiast
    38

    Feb 6, 2010
    251
    10
    38
    Male
    (No offence..) but had you exported them from Googlemail on the web??

    Hope you find 'em


    Cheers!


    Lodger
     
  3. chistery

    chistery Well-Known Member
    Thread Starter
    36

    Sep 9, 2009
    231
    7
    36
    Network Engineer
    London
    Yes, I had them synced with google contacts and then they just vanished.
     
  4. theartfullodger

    theartfullodger Android Enthusiast
    38

    Feb 6, 2010
    251
    10
    38
    Male
    Err.. I was hoping you had been in Googlemail => Contacts .. the clicked on the "Export" thingy (in line on right-hand side of Import.. Export .. Print... ) which exports a .csv file you can (I'm assuming...) restore from...

    Cheers!

    Lodger
     
  5. chistery

    chistery Well-Known Member
    Thread Starter
    36

    Sep 9, 2009
    231
    7
    36
    Network Engineer
    London
    I can force a sync from google and they come right back, but it seems to stop sync'ing, and remove them from my phone every now and then. I do backup using mybackuppro too though, just in case!
     
  6. grainysand

    grainysand Android Expert
    143

    Feb 4, 2010
    1,580
    175
    143
    Shouldn't be happening. But, worst case scenario, sync to get your contacts, then download contact2sim from the market and back 'em up in your SIM card.
     
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