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General Contacts disappearing

Discussion in 'Android Devices' started by stephen williams, Jul 24, 2016.

  1. stephen williams

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    Jul 24, 2016
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    Hey! New poster here. Been a while since I've been an android user!

    Have brought my dad a Samsung J5. His contacts in the new handset either duplicate themselves, or self- delete.

    Is this a common fault?

    Not sure if a master reset should be tried but it is very annoying (and it's not even my phone)
     

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