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Contacts disappearing

Discussion in 'Android Devices' started by davedontmind, Aug 4, 2010.

  1. davedontmind

    davedontmind Newbie
    Thread Starter

    My girlfriend recently got a Hero (I've had one for a while), and is having problems with contacts disappearing.

    If a contact is entered into GMail contacts using her laptop, it doesn't disappear.

    If a contact is entered directly on her Hero, some time later it gets removed.

    I suspected it was being removed when the phone synced with Google, so I tried a test where I created a new contact on her Hero, then forced a sync, but the contact remained. A couple of days later she told me that the new contact had disappeared some time later.

    I've never had this problem on my Hero. Any idea what the problem could be?
     



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HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

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