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Support Contacts Disappearing

Discussion in 'Android Devices' started by louballs, Jun 4, 2009.

  1. louballs

    louballs Member
    Thread Starter
    15

    Nov 17, 2008
    17
    0
    15
    Hi,

    I just received cupcake on the 1st and never did any mods to my phone before hand. However, all my favorites are now missing from my contacts and certain people just disappeared off of my phone. Why is this happening?? How can i prevent it?? Thanks!

    Lou
     

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  2. justjimjpc

    justjimjpc Premium Member
    663

    Nov 3, 2008
    10,543
    210
    663
    Washington DC, USA
    Recommend using backup app named MyBackup Pro, Will backup apps and all data, settings, contacts, sms, mms, etc...

    I lost all my contacts during OTA ... and that sync'd with my GMail account and deleted all my contacts from GMail ... Luckily I restored my contacts from a backup on the phone ....

    I would also recommend that you export all your contacts from your GMail account to protect them from inadvertent deletion by a sync gone awry ...
     
  3. louballs

    louballs Member
    Thread Starter
    15

    Nov 17, 2008
    17
    0
    15
    Thanks, i just downloaded it and am backing up now. I think my phone tried to sync my gmail contacts with my phone, even though i have it unchecked.
     
  4. jasnicmom

    jasnicmom New Member
    5

    Jun 2, 2010
    1
    0
    5
    I just got my phone and I was deleting call history and my contact list got deleted and replaced with my gmail contacts. How do I prevent this from happening? I have my contacts on an old phone so they can be replaced at verizon. Also how do I deleted one single call log???
     
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