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Contacts not saved

Discussion in 'Android Lounge' started by Thierry1, Jul 15, 2017.

  1. Thierry1

    Thierry1 Lurker
    Thread Starter

    Hi,

    I've recently switched over from a Microsoft 950XL to the Samsung S8+ and while the transfer was fairly smooth, I've having various problems, one of them being that I cannot save a contact.

    All my contacts are originally from my outlook.com account and I want to keep them there. These were transferred and created successfully on my device but whenever I try to create a new contact, it's saying "contact save" but it swaps back to the contact listing the phone, it immediately displays a notification saying "contact not found".

    If I go search for it, it indeed does not exists!

    Any ideas?

    Thanks.
     



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  2. chanchan05

    chanchan05 The Doctor

    How did you do the transfer initially?
     
  3. Thierry1

    Thierry1 Lurker
    Thread Starter

    I added my outook.com email account and I made sure to include the "contacts" (and calendar). Once my email account was added, it added all my contacts to my phone.
     
  4. chanchan05

    chanchan05 The Doctor

    Try adding the Outlook/Microsoft app. It facilitates syncing.
     
    Hadron likes this.
  5. Thierry1

    Thierry1 Lurker
    Thread Starter

    Sorry I posted a reply but it somehow didn't get committed. Anyway, I should have mentioned that from the beginning but I already have the Outlook app installed as I'm using it as my main email app.
    I've also removed my outlook.com account and the Outlook app, reinstalled both but still no luck.
    Any other suggestions?
    Thanks..
     
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