This should be really simple but it seems like a total scam. Just can't figure out how the perpetuator benefits from it. Android 6.0.1 on a Samsung Galaxy J7 Sky Pro. Need to buy a new phone. All I want to do is backup my contacts. Text messages would be nice too but good God I can't imagine Lord Google allowing that. Connected USB cable and copied everything to my pc. No contacts. Researched online and found some Google employee saying Contacts are in a SQLite file encrypted and only way to back them up is via a Google account. So I log into the Google account from my desktop. Do everything I can to tell it to synch, backup, call it what you want, those contacts. No contacts. Searched everything I could find as to settings on the phone as to how to make this happen and did everything they said. No contacts. OK here we are better part of a day fighting something as stupid as backing up ONE FILE and zero progress. WTF am I doing wrong? WTF do I need to do to get my contacts backed up somewhere or to something so that I can go purchase a new phone?