I have imported my contacts from Outlook to my Hero and something strange has happened. The contacts have split into sections. The first has some contacts in one block from A to Z and then after this they are grouped into the starting letter of the name and in alphabetical order? Has anyone else experienced this? I thought it could be a first name, last name problem but cannot see anything obvious.
I had an issue where some contacts (from an old phone) had the whole name all in the "firstname" or "surname" sections. If this is the case then the Hero seperates these out and puts them at the start of the list (by default) and then the other contacts after. Have you tried checking this / re-naming?