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Continuous Restart??

Discussion in 'Android Devices' started by Rube8514, May 18, 2011.

  1. Rube8514

    Rube8514 Well-Known Member
    Thread Starter

    :mad: I am running stock 2.1 for the sprint HTC Hero, and my phone was running just fine last night. When I went to bed, I plugged it into the wall as asual left on. When I woke up this morning, it is going through a continuous reboot cycle. It gets to Sprint "NOW" screen and starts over....I have no idea what to do....i honestly didn't do anything to it!!!! PLEASE HELP ME!!!!:mad::mad:
     



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  2. Guamguy

    Guamguy Android Expert

    What are the chances that your phone may already be running too low in phone memory?

    The continuous reboot is often as a result of this.

    I had it once on my Droid Incredible. The best solution was to do a hardware reset. Press the power button and the volume control button simultaneously as it starts.

    It will reset the phone to a clean state. The OS version will remain on the last version you upgraded into, not the original OS that was out of the box.

    You may lose some data but:

    1.) Your contacts are backed up with Google. Sign in with Google again and your contacts and calendar will be synced back and restored. This is assuming you let Google store your contact data.

    2.) The Android Market will always remember and mark your paid apps as Purchased. They will be free to download again.

    3.) The reset will not erase any data on the micro SD card.

    4.) Your GMail is stored and restored from the Google cloud as well.

    You can lose the history of your text messages, any POP3 email on your phone, unless the POP3 account is also on your PC, and you have downloaded your email to your PC. YOu will have to download your apps one by one again, but this time, don't include those you don't use much and make sure you keep an eye out of your phone memory.

    If you're hesitant and want a second opinion, you can bring the phone to Sprint.

    There are some apps you don't particularly install on a phone with limited phone memory space. One of them is Twitter for Android.
     
  3. Joe Dirt

    Joe Dirt Android Enthusiast

    Try a battery pull before a reset, reset should be the last thing to try.
     
  4. Rube8514

    Rube8514 Well-Known Member
    Thread Starter

    Thanks for the help everyone! I didnt see the detailed steps from the person up above. I called Sprint and thats basically what they told me to do. I still dont know what happend....i was fine on internal memory...55-65 MB...who knows.
     

HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

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