Good thing I only paid 5.00 for the piece of crap! But it turns out you need wifi to download the map to your phone. Otherwise you have to download to your PC from their website. No problem...all except the regions I need are UNAVAILABLE. Although....they do have the option of paying 29.99 for the map you need. A$$holes! I gave them a nice fat negative comment. They never replied to my email a few days ago, so it doesn't make sense trying to communicate that way.