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Support Corporate Sync contacts lost

Discussion in 'Android Devices' started by funkydope, Feb 22, 2011.

  1. funkydope

    funkydope Lurker
    Thread Starter

    I have a corporate sync account with my workplace.

    Email, calendar, and contacts were all working fine until about 2 weeks ago. Now, email and calendar are working ok but none of my contacts in outlook are shown. When I select my corporate sync contact group, my Droid X says "you do not have any contacts."

    So far I've tried the following to diagnose the problem:
    1) confirmed that no one else at work (including coworkers who are also have a Droid X) don't have the same problem
    2) synced my account to another phone (Droid Pro) without any problems
    3) wiped my phone and added my corporate account before my google phone
    4) synced and unsynced my corporate account

    Nothing has worked. I am convinced that there is an issue with my phone.

    Has anyone experienced this issue or have any advice?



  2. mbeddo

    mbeddo Lurker

    I have the same problem since the last Verizon update to my Droid X. I know this is going to sound strange, but I was desperate. Go into Messaging, then "Manage Accounts" in the menu, and select your corporate sync account. Uncheck (yes, uncheck) "Contacts" and your corporate contacts should come back.

    As a check, I checked "Contacts" and sure enough my corporate sync contacts disappeared again, so I again unchecked "Contacts" and now they are back.


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