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Corrupted OS

Discussion in 'Android Devices' started by ghostschip, Jul 16, 2017.

  1. ghostschip

    ghostschip Newbie
    Thread Starter

    Is it possible to delete android OS and then install new one? I am not talking about the hard reset or factory reset here.
     



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  2. Jfalls63

    Jfalls63 Android Expert

    You can flash the stock firmware with Odin.
    What is your complete model number, country and carrier?
     
    ExLegionAir likes this.
  3. Phalon4

    Phalon4 Android Enthusiast

    Yes its called installing a Custom ROM
     
  4. ghostschip

    ghostschip Newbie
    Thread Starter

    Samsung galaxy s6 edge plus SM-G928F. I have no idea what Odin is. Can a repair shop do this stuff you mentioned?
     
  5. ghostschip

    ghostschip Newbie
    Thread Starter

    Does it requires the phone to be rooted first? And in case it does, can we reverse the root ?
     
  6. Jfalls63

    Jfalls63 Android Expert

    Yes. Odin is the Samsung flash tool. Easy to use if you have a Windows PC.
    If you are interested in trying it yourself, I can walk you through it.
    Using the Firmware Update and Initialization option in Samsung Smart Switch will also do the same thing.
    Up to you.
     
  7. ghostschip

    ghostschip Newbie
    Thread Starter

    After having trouble with my phone I had the software downgraded from a repair shop. Then received the updates again and updated it. Is this the same thing ?
     
  8. ghostschip

    ghostschip Newbie
    Thread Starter

    I
    Don't have a pc :-( that's why I have to rely on the repair shops. But none of them were able to diagnose the problem. Some said screen is broken from the inside some said mother board is faulty. As long as I don't use Google play services phone runs like normal. And If I use Google play services it goes crazy after sometime and becomes normal again with factory reset. I refuse to believe it's a hardware error and that's why I thought maybe deleting the old OS and installing new one could help.
     
  9. Jfalls63

    Jfalls63 Android Expert

    Yes, but instead of downgrading, flash the current released version.
    What exactly is going on with your phone to think the OS is corrupt?
     
  10. Jfalls63

    Jfalls63 Android Expert

    Have you tried a Cache partition wipe in recovery? Good to do after receiving OTA updates and every couple of months for general maintenance.
    From off, press and hold the power button, home and volume up till phone starts to boot then release the power button only.
    In recovery mode, use the volume button to scroll to Wipe Cache then press the power button to select it. After wipe, reboot and see if it gets any better.
     
    Phalon4 likes this.
  11. Phalon4

    Phalon4 Android Enthusiast

    No unroot the device before installing any new Custom ROM \ Firmware so there won't be any incompatibility issues with the new installment
     
    789 likes this.
  12. ghostschip

    ghostschip Newbie
    Thread Starter

    Yes I did that quite a few times now. And did the hard reset like a thousand times too. No matter what I do, my phone can't run any apps. As soon as I start running an app the problem starts again which only goes with a factory reset or hard reset. Sometimes it become so severe that during the reset screen it starts showing static, like television screen. But that happens only if I do the reset late. But it runs chrome and plays YouTube like normal even in 1080p. I am using the same phone right now.
     
    789 likes this.
  13. Jfalls63

    Jfalls63 Android Expert

    Also check to see if your Play Store version is up to date. Open the Play Store app and tap the three horizontal bar menu icon, scroll down to Settings then to Play Store Version and tap on it to see if any update available.
     
    789 likes this.
  14. ghostschip

    ghostschip Newbie
    Thread Starter

    Whenever I reset my phone play store updates automatically.i am running android nougat 7.0 right now.
     
    789 likes this.
  15. Jfalls63

    Jfalls63 Android Expert

    Could be a misbehaving app. Do you always reinstall the same ones after a factory reset?
    Try Safe Mode which will only let the pre-installed apps run and see how it behaves. This is for TMobile version but should be the same
    https://support.t-mobile.com/docs/DOC-27586
     
    789 likes this.
  16. ghostschip

    ghostschip Newbie
    Thread Starter

    Ever since I found out that it's the play store causing this error I don't install any app from play store or any other source. I am just using chrome and YouTube. But when I go to repair shops to show them the problem I download whatever app comes first in play store. In fact I disabled all Google apps I could so that I can at least use my phone for calls and web browsing. I am sorry I am unable to explain this properly. English is not my native language.
     
    789 likes this.
  17. Jfalls63

    Jfalls63 Android Expert

    Your English is fine, just a weird problem you are having.
    Other than the previous suggestions, not sure what else to recommend.
    Hopefully someone else will chime in with more ideas.
    After a factory reset, your phone is okay until you downloaded anything from the Play Store then phone becomes unusable?
     
    Mikestony and 789 like this.
  18. ghostschip

    ghostschip Newbie
    Thread Starter

    I read somewhere that rooting can brick your device. If I have it done professionally, risk will be lower?
     
  19. ghostschip

    ghostschip Newbie
    Thread Starter

    Yes.
    Yes exactly that's what the problem is. I just have to open play store to make my phone act
    Crazy again.
     
  20. ghostschip

    ghostschip Newbie
    Thread Starter

    Is there any change of hardware damage that can be causing this issue?
     
  21. ghostschip

    ghostschip Newbie
    Thread Starter

     
  22. Jfalls63

    Jfalls63 Android Expert

    I would think that if it was hardware, phone would act up all the time.
     
  23. Phalon4

    Phalon4 Android Enthusiast

    What is it you're trying to do with your device, I was under the impression you were trying to install a different custom ROM?
     
  24. ghostschip

    ghostschip Newbie
    Thread Starter

    My phone becomes super slow starts showing double keyboard and becomes unresponsive if I open Google play or any other app that was not installed by default. Turning the display on and off makes it work for 3,4 minutes only. Only after factory reset it becomes normal again. I have not open Google play on it from the last 4 days and haven't experienced any problem. The moment I open Google play it will turn bad again. I thought maybe it's the os that is corrupted because hard reset did nothing to change it.
     
  25. Phalon4

    Phalon4 Android Enthusiast

    Sounds like you have a lot of stuff running in your device background.
    1.) You can uninstall any apps you don't use.
    2.) You can manually clear out your device caches by Opening Settings then Apps and go to each one by long pressing and clicking clear default.
    3.) You can install CC cleaner app to do the job for you. Also you can set it up to do that on schedule intervals.
    4.) I would try the CC cleaner app first and if your device show any improvement after running that application.
    5.) I would troubleshoot the small reasons why my device is running slow before I would even think about trying to install a custom ROM or rooting it.
    6.) You can also disable some bloatware\ pre-installed apps running in the background from App settings.
     
    ExLegionAir likes this.

Samsung Galaxy S6 Edge Plus Forum

The Samsung Galaxy S6 Edge Plus release date was August 2015. Features and Specs include a 5.7" inch screen, 16MP camera, 4GB RAM, Exynos 7420 Octa processor, and 3000mAh battery.

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