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"Couldn't Query Documents" Message

Discussion in 'Android Lounge' started by Lily villon, Jul 11, 2020.

  1. Lily villon

    Lily villon Lurker
    Thread Starter

    When I go to retrieve downloaded images from my "downloads" file, I receive this message. Can someone explain how I can solve this dilemma?
    TIA
     


  2. puppykickr

    puppykickr Android Expert

    The images may be in an incompatible (with your Gallery app) format, or they may have been moved from where they were originally downloaded. They may not even exist on the device (there are a few different reasons why).

    Try finding the images with the file manager, and selecting them from there.
    If they exist, and still wont open, then inspect the format if the image. The name of the image should end with .jpg or .png or similar. I have downloaded images that only needed me to add one of these to the name and then they would work. Other times, I would need to change the format.

    There are apps that can do this, but I usually just use an on-line service that is free.

    https://www.online-convert.com/

    If you are atill using the stock Gallery app, a better choice may be an upgrade to something like Simple Gallery Pro.

    It handles images and videos.

    Simple Gallery Pro - Photo Manager & Editor (Browse your memories without any interruptions.) - https://f-droid.org/app/com.simplemobiletools.gallery.pro
     
    ocnbrze likes this.
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