1) I wished the scrolling and screen animation were more smooth. As much as I dislike the iPhone, it does this well. The Hero gets choppy and the screen scrolling is inconsistent and not smooth. 2) I don't like how the menu, back, home, and other keys are hardware keys. Having to transition constantly between the touch screen and hardware buttons is an unpleasant tactile experience. It would have been nice for everything to be accessible via the touch screen. 3) The capacitive screen is a lot less sensitive and responsive than I had hoped. My Touch Pro 2's resistive feels more sensitive than the Hero's. Your thoughts? Thanks.