I have searched all over and can't find a fix for either problem. I just got this phone and noticed it is on 4.0.4 but when I try to update it errors and says "Error occurred during download, out of memory". Problem two is I can not get my contact pictures to show up in the phone and messaging. I get the generic silhouette, but that is it. When I look in contacts I get all my contacts show up with their facebook pictures, but when I get a call even though it gives me the callers name, no picture. Same with texts. Can anyone offer any insight?