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Cracked screen returns advice

Discussion in 'Android Devices' started by t0ph0id, Sep 4, 2010.

  1. t0ph0id

    t0ph0id Well-Known Member
    Thread Starter
    38

    Dec 18, 2009
    229
    23
    38
    Bristol, UK
    I've cracked my screen :(

    Went go-karting today and got thrown around so much in the kart that the screen cracked.

    So, what's the best way about getting it repaired?

    Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
     

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  2. t0ph0id

    t0ph0id Well-Known Member
    Thread Starter
    38

    Dec 18, 2009
    229
    23
    38
    Bristol, UK
    Here it is, so I reckon it's just the LCD that's cracked beneath the glass?
    The glass has definitely not shattered.
     

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  3. Roze

    Roze Hiding behind a mystery
    333

    Jan 20, 2010
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    Where the Sakura grows
    Ouch, sorry to hear that. Don't think you know but the warranty that comes with the phone does not cover crack screen. You have to call HTC and see how much it'll cost to fix the screen. Now if you bought insurance for the phone, call the company to get it fixed.
     
  4. t0ph0id

    t0ph0id Well-Known Member
    Thread Starter
    38

    Dec 18, 2009
    229
    23
    38
    Bristol, UK
    Yeah I know the warranty won't cover it, accidental damage.

    Looks like it should only be
     
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