Well, my wifes screen cracked on her Eris. And get this......it was from wiping it off on her shirt. She simply wiped it on the front of her shirt and now there are like 4 long cracks from the bottom right up to the top left. You can see some liquid seeping out also. She didn't wipe it hard, either. I'm wondering if the Eris kind of "twisted" while wiping and that caused it to crack. Now if you twist it a bit it creaks. The cracks seem to be on the interior of the screen, and you can't feel them on the face of the screen. Is the Eris that delicate that the screen can crack wiping it on your shirt??? Very dissapointing. I suppose I'll have to end up dishing out $89 for a crappy refurbished one from Assurion. Uggghhhhh. I'll take pics when I can.