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Support Credential storage password

Discussion in 'Android Devices' started by Ryd1ZZ, Jun 17, 2010.

  1. Ryd1ZZ

    Ryd1ZZ Well-Known Member
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    In settings->security there is a credential storage section with an option to set the password. I don't remember ever setting a password for this. Is there a default PW? I'm trying to connect to the Wifi at work but it asks me for this password. Anyone know whats up with this?
     

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  2. eskimojoe

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    The credential storage password is a password to "protect" your saved wifi network passwords. When you log on to a wifi network, the phone saves the "credentials" of the network for later use, and protects them with the password. If you forget the password- or in your case it's simply unknown- enter any password until it threatens you with erasing all your credentials. Keep entering the passwords until it does erase everything (it WILL NOT affect your data). At that point it will ask you to enter a new one, do so and it will allow you to access your wifi. I did the same thing at my University.
     
  3. Jitty

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    Well that didn't work. Does anyone know how you actually delete credential storage passwords?
     
  4. pydave

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    eskimojoe's instructions worked for me on my eclair xt720, but I also noticed a setting to erase your storage:

    Home > location & security > clear storage.
     
    teeceee likes this.
  5. Antoin

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    Thanks eskimojoe! That did the trick.
    I'm using the HTC Desire HD btw!
     
  6. ednunez

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    Thanks... This also worked for me on an LG Esteem.
     
  7. CarmieJo

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    This worked for me on my Evo 3D.

    Then I still couldn't connect to the secure network so I forgot it, scanned for open networks, reconnected and was able to enter my user name and password to log on to the network.
     
  8. teeceee

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    Thanks pydave!! worked fast on my HTC Inspire! :)
     
    dhyde740 likes this.
  9. MikeyCooperH

    MikeyCooperH Member
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    Thanks eskimojoe, worked a treat for me on my HTC Desire. reckon from the posts that HTC set to auto enable this function from out the box. Even clearing the storage and setting a new password auto checks use secure credential. Just disable after.
     
  10. coffeecupnz

    coffeecupnz Lurker
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    i have an htc explorer android 2.3.5 . this worked for me thanks!
     
  11. MandM64

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    I have an htc sense and this worked for me as well. But the directions to clear the storage are a bit different.

    Settings > Security > Clear all credentials

    Thanks pydave
     
  12. terrateck

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    Hello,

    I have the same problem, but I can not remove the password.
    If I type many times, each time I get the message saying that the credentials have been eliminated, but still asking me again.

    The credentials delete option in security settings appears unchecked because really there is no certificate.

    I use Nexus 4 with Android 4.3
     
  13. kingdave

    kingdave Android Enthusiast
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    And I'm having exactly the same problem with my Nexus 5 on 4.4.2. Doesn't matter what I enter, nothing works, and there's no way for me to clear the credentials.

    It was all working fine before the Christmas break and since coming back it has been unable to connect to my work's WiFi network.
     
  14. sdrawkcab25

    sdrawkcab25 Android Expert
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    are you positive that your work did not change the wifi password? are you able to connect to other wifi networks? or did your work add the need for network credentials?

    if you can connect to other wifi networks fine, you will probably need to talk to your IT department.
     
  15. deive

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    Try setting your screen lock. I have a Nexus 4 ans was getting this problem. Setting my screen lock to pin allowed me to install the cert without a password prompt.
     
  16. Tonahtiuh

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    I used password and not a pin or pattern. coming form a Samsung Galaxy note 3 user running 4.3 thanks for the help.
     
  17. Tonahtiuh

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    I used password and not a pin or pattern. coming form a Samsung Galaxy note 3 running 4.3 thanks.
     
  18. brommers

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    I tried importing a certificate into my Nexus5 recently and got this request for the device's secure storage area. Having never set this up I got a bit confused and went and tried the same thing on my ageing GalaxyS2 (good old work-horse). The S2 went through the same procedure but instead of asking for the device's secure storage area password it told me that I needed to protect access to the device through the use of either a PIN or Password for the lock screen. Given this advice, I added a PIN to the Nexus5 lock screen and tried the certificate install again - it worked perfectly this time around.
     
  19. apkeene

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    I'm going mad with my S4 running 4.4.2. I setup a VPN (two of them) without problems. Now when I try and enter the VPN screen I get asked for my credential storage password (which of course I don't have and have never set). None of the above work arounds work. I've tried a screen lock pin, password, pattern, none. I've cleared the credential storage from the security options - which is now greyed out. I've tried getting the password wrong until it clears it, yet then it just keeps asking for a password which I still don't know and can't get right. It's not asking me to set a new one either. My carrier (3 Ireland) have recently upgraded me to 4.4.2 - I never had this problem on 4.2. So I appear to have an S4 that is incapable of accessing the VPN feature! Any clues/advice before I throw it out the window?
     
  20. LetsReason

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    Everything they said below, exactly. Galaxy Note 3.

     
  21. DrTJ2066

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    It worked for me too... I have GLX Snowy, and i just set a PIN for my phone and it didn't ask me any password... :smokingsomb:
     
  22. mariarpx

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    Had the same problem on my Nexus 5, university internet was working fine until today i got here and it wasn't i noticed the certificate was gone so i went and tried to install it again, asked me for the password but i didn't know the password so my phone automatically deleted the certificate, the first time i installed the certificate i setted a pattern code to unlock the phone and i still had it by the time my internet wasn't working so i didn't understand what was going on so i tried something: removed my pattern unlock password and tried to install the certificate again it said to me to set the pattern unlock password so i did and i was able to install the certificate and my internet is working again :D yay
     
  23. cida

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    I entered wrong PW so many times and it cleared credentials but now when I enter password it just says cred. storage cleared on and on and on.... Can someone relate to my problem by chance?!!!
    I use Android 4.4.2 with S3 samsung.
     
  24. DeepSukhwani

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    My PIN that I had previously set to lock my phone turned out to be my credentials storage password..

    I am using Moto E XT1022 with Android 4.4.4
     
  25. Brad Harr

    Brad Harr Lurker
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    Same issue and tried everything mentioned. This is ludicrous, there must be a solution. The VPN is unusable!

     

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