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D3 won't boot past splash screen, keeps resetting.

Discussion in 'Android Devices' started by clevermoniker, Apr 16, 2012.

  1. clevermoniker

    clevermoniker Lurker
    Thread Starter

    Hiya,

    I woke up this morning and my phone was working as usual. After a few minutes' random surfing and texting, nothing out of the ordinary, it 'froze,' as it tends to do occasionally, and I could tell it was about to reset itself (happens once or twice a week, a bit annoying but nothing out of the ordinary). It did reset, the robotic "Droid" voice came through, and the standard splash screen showed up (I guess as a new user I can't post an image to this but it's the go-to red 'eye'-like thing with the pulsating red/white junk). Normal so far, but it wouldn't boot past this stage. After about 1 minute it reset itself again and returned to this phase, and so on and so forth. It's been doing this about 20 minutes now, hinging on the main splash image and then resetting.

    Battery is (was 20 minutes ago anyway) fully charged, phone isn't overheated, stock model, no crazy updates or installs. It's been fully functional until just now.

    Any ideas?

    cheers,
    Jason
     



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  2. glennj

    glennj Well-Known Member

    Try a battery pull/replace/restart and if that doesn't work contact Verizon for warrantee replacement.

    Glenn
     
  3. redsox985

    redsox985 Android Enthusiast

    Before you go shipping it back. I would suggest that you try...

    a. Battery pull
    b. Press X+Power from off state and then press vol + & - together and wipe user data (sorry, but this will remove all of your personal data. Contacts, apps, settings, etc.)
    c. Full phone SBF to restore the phone to absolute stock software

    Neither b. or c. will touch your SD cards though! :D
     
  4. govgreen

    govgreen Lurker

    Hey
    Jason did any of that stuff work
     

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