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Support Data Call Failure

Discussion in 'Android Devices' started by tha_dude34, Jun 22, 2010.

  1. tha_dude34

    tha_dude34 Lurker
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    'Registration failure. Press ok for options. Your PCS Vision username and/or password may be incorrect. Please try again.'

    This will come up multiple times at my house or wherever there is sketchy signal. I called Sprint's ATS and they had me reset my phone saying it would more than likely fix the problem. Nope! Once the "Data Call Failure" pops up, I can't use email or web even when I'm in a place that shows strong signal. The only way I can fix this is by rebooting my phone each time and that's not something I'm wanting to do every time I loose signal.. Any fixes for this problem? I talked to one of the Sprint guys at their store and they said something about a patch coming out for it soon? Who knows.
    Thanks
    Taylor L.
     

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  2. neodorian

    neodorian Android Expert
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    Try going to settings -> system updates and then update profile and update PRL. At least then you know that you have the latest network info on your phone and your phone is provisioned properly. If there are still issues I am not so sure.
     
  3. tha_dude34

    tha_dude34 Lurker
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    Thanks I just updated both!
    Hopefully this will work!
     
  4. fritzel67

    fritzel67 Member
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    Did this fix your problem? I just flashed my EVO to Cricket and am getting this "Data Call Failure" message as well.

    Thanks.
     
  5. digi7

    digi7 Lurker
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    Pay your bill, it happen to me, i paid my b ill and it went away!
     
  6. akazabam

    akazabam Android Expert
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    What a novel idea. I'm going to guess if he hasn't paid his bill since July, though, it's a little too late.
     
  7. NewAndroidUser

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    So is there a definitive answer to this issue? I turned my phone on this morning & this just popped up. FYI I don't tether & I can't update my profile, even on wifi or 4G.
     
  8. Mr. Ed

    Mr. Ed Android Expert
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    if you take your phone in to sprint they can manually update your prl for you or reprovision your phone.
     
  9. NewAndroidUser

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    I got mine going. I had changed some settings to get streaming internet radio to work & apparently it broke something. I reverted back to the original settings & the problem disappeared. Now if I can just get Wunderradio to work again.....
     
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