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data charges for unknown reason

Discussion in 'Android Devices' started by alex01, Jun 26, 2010.

  1. alex01

    alex01 Well-Known Member
    Thread Starter
    36

    Jun 13, 2010
    121
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    36
    Male
    Herts. UK
    as in subject i occasionally get data charges, possibly because of something that i am doing inadvertantly, is there a way to stop my desire from going on the t-mobile internet or at least asking me prior to doing so?

    i've searched about this and have wireless & networks/mobile network unticked.
     

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  2. jason-567

    jason-567 Well-Known Member
    63

    Hole down the power button and press "mobile network" and it should then say underneath it "connect to mobile internet is OFF"
     
  3. alex01

    alex01 Well-Known Member
    Thread Starter
    36

    Jun 13, 2010
    121
    2
    36
    Male
    Herts. UK
    i tried as you said and it already said it was off - but thanks for the good tip.
     
  4. nx1977

    nx1977 Well-Known Member
    163

    Feb 8, 2010
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    What does Tmobile say about the charges?

    Are you on PAYG or exceeding your plans FUP?
     
  5. punky

    punky Well-Known Member
    56

    Apr 5, 2010
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    56
    IT Manager
    London, UK
    MMSes require data. Are you sending/receiving them?
     
  6. susst1

    susst1 Member
    16

    Jun 14, 2010
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    if its only a small amount of data that your being charged for its probably due to picture messaging....? i know its caught me out before.
     
  7. nx1977

    nx1977 Well-Known Member
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    Feb 8, 2010
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    But the data aspect should already be covered. Never been charged to receive MMS, only send, and that's always listed under Picture messaging rather than data.
     
  8. alex01

    alex01 Well-Known Member
    Thread Starter
    36

    Jun 13, 2010
    121
    2
    36
    Male
    Herts. UK
    no multimedia or picture messages,

    only thing i can thing of is i may have accidently switched the mobile network while turning on bluetooth when i have problems with my handsfree carkit.

    i tried to turn the mobile network off yesterday and turned it on by accident, then i turned it off immediately and this morning i noticed another small data charge on my bill. this is only for turning on the mobile network - no surfing.

    thanks for all replies - i'll have to watch out in future.
     
  9. nx1977

    nx1977 Well-Known Member
    163

    Feb 8, 2010
    2,421
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    Are you payg?

    You don't get charged for enabling your data IF your plan includes data.

    First step, ask tmob what this charge is. Is this looking at current usage in your acct or an actual bill?
     
  10. alex01

    alex01 Well-Known Member
    Thread Starter
    36

    Jun 13, 2010
    121
    2
    36
    Male
    Herts. UK

    i'm pay monthly and i don't have internet on my contract, i only use my home wifi for occasional browsing or checking email.
     
  11. nx1977

    nx1977 Well-Known Member
    163

    Feb 8, 2010
    2,421
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    Then that'd why!

    Disable mobile data, background data and always on internet
     
  12. alex01

    alex01 Well-Known Member
    Thread Starter
    36

    Jun 13, 2010
    121
    2
    36
    Male
    Herts. UK

    sorry i'm not to good at this, could you tell me how to do all above? would that stop me inadvertantly doing same thing again?

    thanks
     
  13. ItsMyDesire

    ItsMyDesire Member
    36

    Apr 25, 2010
    21
    1
    36
    Home screen.. menu button...settings....wireless and networks.... untick mobile network, mobile networks.... untick enable always on mobile internet
     
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