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Data keeps being charged even with data turn off on phones

Discussion in 'TELUS' started by rurocking, Jan 21, 2016.

  1. rurocking

    rurocking Newbie
    Thread Starter

    Hi There,

    My wife was on Telus on a pay as you go plan for nearly 3 year using a LG P500 with Android 2.3.3 and this was until Christmas this year (2015) and nothing was ever charged except the phone calls that she did make. I bought her a new Moto G 3rd Gen with Android 5.1.1 and since then the data keeps poke 3-4 times a day and eating away at her time. I also bought a Moto E 2nd Gen with Android 5.0 and the same thing is happening there. Because of that I was thinking that the problem is with Android and not Telus, but not after reading on another forum that this happens to other people with BB and iPhones. Now I am more confused then I was.

    Regards,

    RURocking

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