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Data Tracking Verizon app gone

Discussion in 'Verizon' started by Iconoclast, Apr 13, 2012.

  1. Iconoclast

    Iconoclast Newbie
    Thread Starter

    I think this app was preinstalled on my RAZR Maxx phone by Verizon. It appeared as a small window that displayed the data usage. If I clicked on it it took me online to My Verizon for more details. But just glancing at it on my home screen told me I have used x GB out of a total of 4GB.

    I called Verizon & they seemed somewhat clueless, denying that they removed or updated the app. In my app drawer, there is still the
     



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  2. manderle

    manderle Well-Known Member

    That was a widget that showed the dta usage. Should still be available if you have the my verizon app
     
    Iconoclast likes this.
  3. kool kat2

    kool kat2 Android Expert

    Just add the widget back by long pressing an empty space on your home screens. The option should come up.
     
    Iconoclast likes this.
  4. dirkbonn

    dirkbonn Android Expert

    Just to clarify.....

    When you long press the space where you want the widget, it's under the "android widgets". It shows as "My Verizon Data"
     
    Iconoclast likes this.
  5. Iconoclast

    Iconoclast Newbie
    Thread Starter

    Thanks manderlee, Kool kat2 & dirkbonn!
    That was it. Apparently Verizon updated (app &/or widget)a couple days ago causing the widget to disappear. I reloaded the widget & logged in & it is back to working. Amazing that the Verizon tech I spoke with was unable to provide that info.

     
    dirkbonn likes this.
  6. saptech

    saptech Android Expert

    I just went through the same thing, thinking vzw had gotten rid of the widget. I didn't know it was a widget and thinking it was the app. Thanks to all.
     
  7. andr01d

    andr01d Android Enthusiast

    yeah, my widget disappeared recently too and I put it back in yesterday.
     
  8. blackepoxy

    blackepoxy Android Expert

    Mine has never worked!
    Just shows connecting on the widget and never shows anything.

    Been almost a year now, on two different Dinc2's. Never worked.

    When I updated the my Verizon to the newest version the other day. It started up showed the acct. info screen, then with a loading circle showing verifying acct info then instantly force closes.
    Tried all kinds of fixes, had to uninstall updates, glad i had the second to latest version backed up on my sd card.
    :thinking:
     
  9. greggirlgroup

    greggirlgroup Lurker

    Thanks for posting this solution. My phone updated today and then the widget, what I thought was an app was gone.
     
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