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Data Usage Discrepancy

Discussion in 'Android Devices' started by Mike_CT, Sep 24, 2021.

  1. Mike_CT

    Mike_CT Lurker
    Thread Starter

    Ever since I switched out my Sprint SIM card for T-Mobile's, the amount of data usage the carrier thinks I use is almost exactly double what my phone is telling me I use. I suspect the phone is more accurate because I've never used as much mobile data as they're claiming I am now using.

    Support was no help and didn't even seem to understand the problem. Any ideas?
     



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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    i would go into a t-mobile store and show them what is going on.....preferably one where there is a phone technician that can look at the phone.
     
  3. puppykickr

    puppykickr Android Expert

    What your carrier sees as data use and what the device sees as data use can be very different amounts.

    In fact, the device will actually tell you this.

    Screenshot_20210925-002100.png
     
    Dannydet and ocnbrze like this.
  4. Mike_CT

    Mike_CT Lurker
    Thread Starter

    Thanks for that info. I am curious why the large discrepancy though.
     

Samsung Galaxy S21+ 5G Forum

The Samsung Galaxy S21+ 5G release date was 29 January. Features and Specs include a 6.7" inch screen, 64MP camera, 8GB RAM, Snapdragon 888 or Exynos 2100 processor, and 4800mAh battery.

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