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De-branding Help - ERROR[131]: CUSTOMER ID ERROR

Discussion in 'Android Devices' started by Jonboy582, Feb 2, 2011.

  1. Jonboy582

    Jonboy582 Newbie
    Thread Starter

    I was trying to de-brand my Orange DHD a couple of weeks back and have got a little stuck. I believe I have followed all the guides I could find but its just not working.

    I have created the gold card (I assume its worked as I wouldn't know how to test it). I am at the step where you replace the rom files between the software loaders. All the files are extracted but when it comes to install them on the phone I get the message.

    ERROR[131]: CUSTOMER ID ERROR

    1. Does anyone know why this is? Do I need to root my phone when loading the software through this method?
    2. If I add data to the gold card will it still work?
    3. If I cant get this working, does anyone know a location for a decent de-branding guide for the DHD (I wish it was as easy as symbian).

    Thanks,
    Jon
     



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  2. SUroot

    SUroot Extreme Android User

    Looks like your goldcard didnt work. This is the only real way to test if it works.
     
  3. Jonboy582

    Jonboy582 Newbie
    Thread Starter

    Thanks :) I can confirm you are correct. I was fiddling around last night and learning. It appears when creating a gold card the guides tell you to use the following line to get the memory serial number thingy.

    adb shell cat /sys/class/mmc_host/mmc1/mmc1:*/cid

    Then when this doesnt work use

    adb shell cat /sys/class/mmc_host/mmc0/mmc0:*/cid

    I have a feeling this is the inbuilt memory and you should use

    adb shell cat /sys/class/mmc_host/mmc2/mmc2:*/cid

    When I used this the gold card worked.

    I did however have to use the downgrade method to reload the software because the Orange build version was "1.40.61.2".
     
  4. SUroot

    SUroot Extreme Android User

    Good work.

    This downgrade method, is it similar to teppic74's downgrade tool he created for the desire STD?

    have you got a link please?
     
  5. Jonboy582

    Jonboy582 Newbie
    Thread Starter

    GSMGuy and SUroot like this.
  6. GSMGuy

    GSMGuy Member

  7. moe3754

    moe3754 Well-Known Member

HTC Desire HD Forum

The HTC Desire HD release date was October 2010. Features and Specs include a 4.3" inch screen, 8MP camera, 768GB RAM, Snapdragon S2 processor, and 1230mAh battery.

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