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Support Dead zone in touch screen help

Discussion in 'Android Devices' started by ktm908, Aug 5, 2013.

  1. ktm908

    ktm908 Newbie
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    My Evo's screen has a dead zone right in the middle of the screen starting 2 days ago. the picture attached shows that no touches are being recognized in about a 1/2 inch horizontal bar. I'm running the newest Angry bean. any help would be appreciated. (hopefully not a new digitizer but i gotta do what i gotta do to fix it.):D Screenshot_2013-08-05-17-50-05.png
     

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  2. BmXStuD

    BmXStuD Well-Known Member
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    If its old do the repairs yourself.

    if its semi-new just get a replacement from VM phone support.
    To check for a bad digitizer turn on "show screen touches" in your advanced options i believe.

    If you see ghost touches when your not touching that part of the screen then its the digitizer i believe.
     
  3. SuperAfnan

    SuperAfnan Android Expert
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    If you request a replacement for virgin mobile they will usually give you one without budging! It's so true it's ridiculous. People took advantage of it though and it started turning into fraud. (Shouldn't be on AF.) :D
     
  4. ktm908

    ktm908 Newbie
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    Even if it's over a year old? I'd rather get a replacement than take the phone under the knife :D
    i do not see any ghost touches, but when i touch the bad part of the screen it shows a touch on the top and bottom of the bar.
     

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  5. ENVi3

    ENVi3 Android Enthusiast
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    They might not, since you'll be out of the 1 year manufacturer's warranty. But it doesn't hurt to call and check.
     
  6. ktm908

    ktm908 Newbie
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    awe dang okay any good replacement parts to buy then?
     
  7. BmXStuD

    BmXStuD Well-Known Member
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    1-The cheapest would be buy the digitizer which is like $16, but its also THE HARDEST to install and most likely to kill the LCD in some way.

    2-The most expensive BUT SUPER EASY is the buy the LCD+Frame which includes a new whole front end of the phone. You just transfer your speaker, motherboard, cables, etc over which cost $40 i believe.

    I recommend #2 and i did #2 to my phone and im a noob with no problems. I only did #2 but when i did #1 i broke my LCD lol.

    #2 parts are below and will fix your phone back to factory like!
    [​IMG]New HTC EVO 3D Front Housing LCD Touch Screen Digitizer Frame Replacement | eBay
     
  8. littlebiggtoe

    littlebiggtoe Newbie
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    Before you go buying any parts, I would try a differernt ROM. I have noticed the exact same problem with my new replacement after two weeks of running the 7/17 build of Angry Bean. I also just read another post in the All Things Root subforum with what sounds like a similar issue. My dead zone is along the very bottom of the screen...very annoying.

    The other forum user is here
     
    raynoldsk likes this.
  9. ktm908

    ktm908 Newbie
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    I do not have time right now but tomorrow I will try another rom, maybe pacman. :D and report back


    Edit: Update- I changed to the stock sense rom and there are no more dead zones on the screen. So it is most likely the rom.
     
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  10. OverByter

    OverByter Resident Slide Rule Guru
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    Doe's that rom include pie control? I get the same issue with PACMan unless I disabled the pie control. :D
    OB
     
  11. ktm908

    ktm908 Newbie
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    No the Angry bean rom does not include pi control, but after a day of use the dead zone problem has happened again. Although, now instead of part of screen being unresponsive all of the time, it happens randomly and will sometimes fix itself. So switching roms did not entirely fix the problem making it most likely a hardware issue. :thinking:
     
  12. littlebiggtoe

    littlebiggtoe Newbie
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    Did you make sure to wipe everything when swapping ROMs? Mine is completely random as well and also fixes itself. I am still running Angry Bean.
     
  13. ktm908

    ktm908 Newbie
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    Yes I did do a complete wipe deleting everything. But now the screen is working perfectly most of the time. I can manage the once in a while screen issues so i think i will keep it the way it is. I am running dirty unicorns
     
  14. littlebiggtoe

    littlebiggtoe Newbie
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    Interesting... Did you notice the issue before you started using Angry Bean?
     
  15. ktm908

    ktm908 Newbie
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    the touchscreen was always a little glichy but there was never a dead zone bar across the screen until angry bean:smokingsomb:
     
  16. littlebiggtoe

    littlebiggtoe Newbie
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    So the dead bar is an angry Bean issue. What sort of glitches are you seeing?
     
  17. ktm908

    ktm908 Newbie
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    Just having the screen being unresponsive which i can solve by turning the screen off then back on.:)
     
  18. littlebiggtoe

    littlebiggtoe Newbie
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    Hmm, I'm wondering if my screen is on the fritz as well since I see the same thing.
     
  19. ktm908

    ktm908 Newbie
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    It's possible. I think ill be able to work around it for now, bbut once something major happens to the screen or digitizer i'll have to replace.
     
  20. BmXStuD

    BmXStuD Well-Known Member
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    '
    Yes if you have to do this.. then your digitizer is going out. Google it. I had the same problem with my screen and doign the same would fix it till it happened again.

    common evo 3d problem.
     
  21. littlebiggtoe

    littlebiggtoe Newbie
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    Well that's good to know ha. This phone has been one of the most unreliable phones I've ever owned... I'm already on my fourth one :banghead:
     
  22. ktm908

    ktm908 Newbie
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    Ahh okay thanks!:D i'll keep my eye open and look for a new one
     
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