1. Download our Official Android App: Forums for Android!

Apps Dealing with anonymous negative reviews

Discussion in 'Android Development' started by FractalBob, May 9, 2012.

  1. FractalBob

    FractalBob Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    3
    Joined:
    May 23, 2010

    May 23, 2010
    3
    0
    5
    One of my apps is the victim of repeated negative reviews by an
    anonymous poster. No comments are made, just a star rating of 1 done
    twice, probably by the same poster. I reported this to Google, but
    they don't seem interested in doing anything about it. Here is their
    reply to an e-mail I sent on the subject:

    Hi Robert,

    Thank you for your note. We really appreciate your thoughtful feedback, and we'll keep it in mind as we work to improve Google Play.
    Regards,
    The Google Play Team

    Has anyone else experienced this problem and if so, what have
    you done about it?
     

    Advertisement

  2. Unforgiven

    Unforgiven Are you me?
    Moderator
    Rank:
     #1
    Points:
    4,238
    Posts:
    37,300
    Joined:
    Jun 23, 2010

    Jun 23, 2010
    37,300
    45,174
    4,238
    Male
    Douglas, MA
    I've moved this here to get some better eyes on it.:)
     
  3. YouDecideApps

    YouDecideApps Lurker
    Rank:
    None
    Points:
    5
    Posts:
    3
    Joined:
    Mar 23, 2012

    Mar 23, 2012
    3
    0
    5
    App Developer & Writer
    Yorkshire, England
    Hi Bob,

    I have had negative reviews for my apps which I have suspicions about. The criticism seemed to be made from a developers point of view rather than someone who just wanted to play my game.

    With you only having two bad reviews and them not putting comments with them I don't think there is much you can do. Reviews are people's opinions, so even if you think your app is excellent there is always the chance that some people won't like what you do.

    My attitude is to not worry too much, even if the negative reviews are malicious it only takes a few positive reviews to counter balance them.

    I get the idea that you are hoping for a more practical solution but to be honest I don't think there is one.
     
  4. jamussanchez

    jamussanchez Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    May 27, 2012

    May 27, 2012
    1
    0
    5
    In my case I have the suspicion, that one person gives multiple bad ratings withput comments. I had a stable good average rating. Since a few days I get a 2 star every day. I don't know if this is possible but one could open multiple Google-Accounts and rate multiple times ?
    If this is possible , Google should technically prevent this. ( IP check or else )
    Google should at least report from which country the ratings comes. This is anonymous enough, but gives more help to interprete the rateings.

    regards
     
  5. myrecek

    myrecek Newbie
    Rank:
    None
    Points:
    16
    Posts:
    29
    Joined:
    May 10, 2012

    May 10, 2012
    29
    2
    16
    I don't think it would help. The 'bad guy' could simply use Tor to anonymize himself every time he makes a new review.
     

Share This Page

Loading...