This is a open request to HTC Having enjoyed the Hero for a month and a bit now it has to be the best experience of a phone I have ever had. But as I expand the capabilities of my device using the app market and use it day to day with text messages and personalised themes the question of backing up my information has cropped up a couple of times. Currently there are some good backup systems on the market but unfortunately they do not take account of future developments of android and your sense UI. There has already been problems with people restoring there data back to the phone after your last upgrade. Is it possible for HTC to build their own backup systems for the hero and other android devices they have developed. As I believe that updates combined with the knowledge of how the backup data is stored to be recovered will help with future upgrades. Even your current update client recommends the user makes a backup of the device before updating. I am sure this will be supported by the strong community of users using your devices.