Part of the lower casing appears to be bulging near a seam on the edge. I can live with it I think, as long as it doesn't get worse.

My concern with the exchange is that the one I have WORKS just fine, no random restarts, normally minimal lag though the touch keyboard seems a little sluggish at times even as I type this message.

 

2 questions.

I'm still within 30 days, I should get a brand new device and not a refurbished one, right?

Also, I have it set to back up my settings, that means that once I log in to my account it will download my apps and settings, right?

Has had any issues with the new phones being handed out in these cases? I plan on asking to see the phone first to make sure the slider is tight.

 

2 questions.

I'm still within 30 days, I should get a brand new device and not a refurbished one, right?

Also, I have it set to back up my settings, that means that once I log in to my account it will download my apps and settings, right?

Has had any issues with the new phones being handed out in these cases? I plan on asking to see the phone first to make sure the slider is tight.

 

My 30 days is on 12/11. I'll bite the bullet tomorrow and get it done. The question remains, will I need to reinstall my apps and re-do my settings or will it download that stuff when I activate my account on the new phone?

 

In case you're curious, here's the "problem area". The bulge is actually pretty stiff, I can't push it in at all.

Click the image to see full size.

 

So much for the concerns regarding my stuff reinstalling. They actually fixed the issue acceptably.

 

Did u read my last post? I took it in and they were able to re-seat the case. Other than the gap being slightly larger in that spot it looks fine.

Odd, the first question I was asked was if I use a clip-on case.

 

Actually, isn't it ultimately up to Verizon who is acting on behalf of Motorola? The warranty DOES say "repair or replace", and they DID repair it.

 

sho, the reason it looks like they didn't fix it 100% by the picture is because that's the BEFORE picture.

It's fixed 99% and I figure the 1% isn't worth arguing with Verizon about, especially if I'm happy with how the phone operates (it's a 39/9 phone BTW).

Here's the after, again, click for a bigger version...