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General defective phone

Discussion in 'Android Devices' started by johnnyc418, Jun 13, 2010.

  1. johnnyc418

    johnnyc418 Well-Known Member
    Thread Starter
    18

    Mar 22, 2010
    95
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    18
    my dinc is defective so verizon will be sending me a replacement. will the phone be a refurb?
     

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  2. necosino

    necosino Well-Known Member
    163

    Apr 14, 2010
    1,962
    338
    163
    Accountant and semi-pro poker player
    Upstate NY
    Ask them, not us.
     
  3. DROIDdidME

    DROIDdidME Well-Known Member
    38

    May 11, 2010
    228
    11
    38
    If you haven't passed your 30 day buyers remorse period then it SHOULD be a brand new phone...if you're outside those 30 days then consider yourself lucky if they send you a new one. Hope this helps!
     
  4. robo123

    robo123 Well-Known Member
    16

    Mar 4, 2010
    78
    9
    16
    They sent me a refurb, and I returned my phone the day after I received it in the mail. After talking to them on the phone, I had a new one ordered right away. Unfortunately, "right away" in terms of the incredible can be 2 to 3 weeks or more!
     
  5. johnnyc418

    johnnyc418 Well-Known Member
    Thread Starter
    18

    Mar 22, 2010
    95
    21
    18
    was it in good cosmetic condition? ive taken very good care of my phone, i would hate to get one with a scratched screen or scrape on the body.
     
  6. GrandMasterB

    GrandMasterB Go Go Gadget Flow!
    233

    Nov 6, 2009
    2,208
    599
    233
    Male
    Yewwtah!
    I have had several refurbished phones over the years and they always have new outer casings etc. I am very VERY particular about the condition of my phones and I have never been able to "tell" it was a refurb. However if your within your 30 WFG then you can request a new device instead of a refurb.
     
    johnnyc418 likes this.
  7. Reddman6988

    Reddman6988 Well-Known Member
    16

    Jun 8, 2010
    84
    6
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    Michigan
    I would be upset to get a scratched phone, refurbished or not
     

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