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Support Desire HD - Home, Menu, Back and Search Keys Don''t Light Up

Discussion in 'Android Devices' started by ldapguy, Dec 1, 2010.

  1. ldapguy

    ldapguy New Member
    Thread Starter
    5

    Dec 1, 2010
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    I have the HTC Desire HD and my 4 keys at the bottom of the phone (Home, Menu, Back and Search) do not light up very often. I've had he phone for 1 month now. These keys should always light up as far as I know.
    I thought it was a sensor thing but even indoors in the dark they do not come on. I've seen them lit up maybe 3 or 4 times since I've had the phone. This phone has never been dropped, banged around or damaged in any way.

    Any Ideas or suggestions?
     

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  2. Welcome to the forums. I've moved your question to the Desire support area for you.

    Is the entire screen clean on your device? Sometimes cleaning can help.

    A reboot will remedy the key lights issue once in a while.. some users have had to do a factory data reset.

    Are you sure they were functioning normally for a while, then started this behavior, or were they always slow to light, or intermittent?
     
  3. colaboy

    colaboy Member
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    Nov 30, 2010
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    Same with me!!! The lights come on very rarely!!!
     
  4. BlaiseW

    BlaiseW New Member
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    Dec 21, 2010
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    I noticed the same thing. I'm sure that an app causes this prob. Switching HTC on and off has done the trick for me (holding after 24 hrs). I suspect app killer or battery doctor.
     
  5. elou75

    elou75 Well-Known Member
    35

    Feb 18, 2010
    58
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    35
    childrens services coordinator
    london
    Same issue with the desire s. Has anyone found out if we can sort this?
     

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