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Support Desire Key Fuctions Mixed Up

Discussion in 'Android Devices' started by DrSpacemaan, Sep 8, 2011.

  1. DrSpacemaan

    DrSpacemaan Lurker
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    SAVE ME.

    I just recently purchased a second hand HTC Desire to tie me over until i renew my contract at the end of the year.
    Problems arise.

    1. The back button works the same as the home button. ie takes me to the home screen EVERYTIME. i cant just skip back a menu/screen. Insanely annoying
    2. The menu button works like the search button. So i cant get to the options/setting and all that. I get a glance that the menu has come up which is the quickly overridden by the search screen and keyboard... at which point i hit the back button... and im at the home screen.... again.

    I dont know if its been rooted or not.
    I've restored factory settings. (x3)
    I've tried google but came to dead ends.

    Any help us mucho appreciated.
     

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  2. Tyseyh

    Tyseyh Android Expert
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    In your App drawer, do you have the Super user app?
    That will tell you if you are rooted, seems very weird though.
    When you did a factory reset, did you do it via settings or by turning the phone on then holding the down button? Tbh i dont know if there is a difference, but i always get advised by Orange to hold volume down to do a factory reset.

    Does it do it fresh after the wipe or when you install anything?
    If you do hold volume down, does it say S-On or S-off.

    or, could literately be a faulty phone.
     
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  3. DrSpacemaan

    DrSpacemaan Lurker
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    Nope. No Super User app. I downloaded it but I don't know what to look for, that will tell me it's rooted?

    I did only reset via the settings. After your suggestion I tried to do it manually and discovered the volume button doesnt work.(the volume bar appears when pressed but it doesnt DO anything) What a joke.

    After the wipe nothing changes.
    Tried holding down the volume button.. but nothing. (faulty button)

    I think im definitely gonna try to get my money back. He said it was working 'perfectly'.

    Thanks for your help!
     
  4. Tyseyh

    Tyseyh Android Expert
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    Usually when you root, you get superuser as standard so the chances are you ain't rooted.
    I would definitely recommend you try get your money back, report the seller too.
     
  5. speedycolzalez

    speedycolzalez Android Enthusiast
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    You bought it second hand. It doesn't work properly. Perhaps the seller knew this. I'd be asking for my money back.
     
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