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Support Desire not detected by HTC Sync

Discussion in 'Android Devices' started by grillphil, Jun 1, 2011.

  1. grillphil

    grillphil Newbie
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    I have an HTC Desire and want to connect it to HTC Sync which I have installed on my computer today, from the HTC site.

    When I plug my phone into the USB on the computer, nothing happens. If I double click the HTC Sync desktop icon, Sync launches but says "No Device Connected"

    I have tried 2 USB ports which I know work.

    The USB lead seems fine to me as the phone charges when plugged in to the PC.

    Any thoughts guys?

    Thanks.
     

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  2. grillphil

    grillphil Newbie
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    I've found the problem. The charging USB Cable is just that, for charging. The supplied HTC USB cable works fine.
     
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