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Support desire turns itself off when using satnav

Discussion in 'Android Devices' started by brinsk, Dec 2, 2010.

  1. brinsk

    brinsk Member
    Thread Starter
    36

    Nov 17, 2010
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    ive had the desire for about 4 months now, but have never been able to use google satnav properly.

    at first it was fine, as are pretty much all phones when new. but then i was using satnav on a long journey and the phone started to get very hot, and then it just turned itself off completely (the phone). so now everytime i use satnav, after only 10 minutes it just turns the phone off.........:mad:

    as its under 6 months old, should i just send it back under warranty, or is there something i could do (in the settings perhaps) to fix it myself. just as an add-on, orange (my network carrier) sent me out a new battery as they said it was definitely that that was causing the problem......im guessing they were wrong

    so.......any suggestions?

    d:cool:
     

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    DCFC79 likes this.
  2. DCFC79

    DCFC79 Well-Known Member
    56

    Apr 12, 2010
    325
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    Male
    Order picker
    uk
    Hi might be a coincidence but im also on orange, i was using a car charger i bought (not the official 1 though)
     
  3. brinsk

    brinsk Member
    Thread Starter
    36

    Nov 17, 2010
    14
    3
    36
    that doesnt seem to make any difference. i have one and bought my wife one too, on the same day. i can use hers and it doesnt happen. switch to mine, and off it goes!
     
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  4. DCFC79

    DCFC79 Well-Known Member
    56

    Apr 12, 2010
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    are they the same charger, i didnt try it with the phone not running off the car charger so maybe that could be something i could try

    it wasnt a long journery i took, i took a longer 1 a few months ago and it didnt shut down

    forgot to say is yours unlocked,
     
  5. SiHa

    SiHa Well-Known Member
    78

    Oct 29, 2010
    624
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    78
    Southampton, UK.
    This sounds like a known fault on the Desire, best bet is to contact HTC direct, as it requires a motherboard replacement.
     
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  6. DCFC79

    DCFC79 Well-Known Member
    56

    Apr 12, 2010
    325
    7
    56
    Male
    Order picker
    uk
    I have used phone in sat nav mode before when connected to the 12 volt charger i have and i didnt have problems then but that was before the update,

    brinsk have you seen this thread, might be of help and this 1
     
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