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Support Desire works everywhere except UK

Discussion in 'Android Devices' started by FreddieFly, Nov 1, 2011.

  1. FreddieFly

    FreddieFly Lurker
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    Whenever I pass through the UK and try to use my Desire I get the "your Sim card does not allow a connection to this network" message.
    This only seems to happen in the UK, I have had no problem connecting/roaming in South Africa, Brazil, Malaysia,Singapore,Australia.
    I tried UK payasyougo Sims and they would not connect either, but worked fine in my old Motorola.
    I bought the Desire here in Thailand from a HTC shop, It has a T-Moblie splashscreen when starting up.
    I have tried lots of suggestions without any luck, (ie turning off radio/removing battery, factory reset.
     

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  2. karlpowell

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    was it brand new when you bought ? if not it maybe its a UK phone sent to your country has it has been reported stolen in the UK and blocked on all our networks.

    just a thought !

    karl
     
  3. FreddieFly

    FreddieFly Lurker
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    Yes, as stated in original post the phone was bought brand new from a HTC shop in bangkok. I have found out from HTC that the phone is a UK serial number, So it is probably what is termed a 'grey' import, ie: the phone was intended to be sold in the UK, but was re-shipped to Thailand, before the Official launch of the Desire in Thailand.
     
  4. 2012

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    It will be barred in the uk as being a uk phone that fell off a lorry in the same way as stolen stock is. Nothing you will be able to do about it.
     
  5. FreddieFly

    FreddieFly Lurker
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    I think you mis-understand. The phone hasnt "fallen off a lorry", Grey imports are totally legitimate.
     
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