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Support Desire Z sometimes has strange keyboardshortcuts. WHY?

Discussion in 'Android Devices' started by kaneelschep, Jul 28, 2011.

  1. kaneelschep

    kaneelschep Lurker
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    Hi there!

    after the last update to... 2.3 I guess, my phone started having strange shortcuts on the keyboard pad.
    When for instance I want to type an sms and press the g or the b or the s they take me to the applications of sms, internet or mail.
    And that is definetely not what I want.
    I cant get rid of it until I do a reset.

    Does anyone know what this is?

    Thanks!!!
     

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  2. zzrgraeme1

    zzrgraeme1 Newbie
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    Having the same issue. Tried assigning and unassigning the keys but no joy. It is only the s,g and b keys though. Really annoying
     
  3. premiump

    premiump Well-Known Member
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    I have this too, its happened a few times since the upgrade to 2.3.3.

    What I have found, is that if you close the phone and use the virtual-keyboard, its completely fine.

    I initially thought it was Handcent playing up, but I tried it with Messages (stock) too, with the same result.

    Very odd, but it seems it's a hard-keyboard issue, though its a random issue, as I have just sent a text with no issue at all.

    Pete :thinking:
     
  4. zzrgraeme1

    zzrgraeme1 Newbie
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    Yes as I said it only seems to be certain keys. So if you don't use them in your text you won't get the issue.
     
  5. premiump

    premiump Well-Known Member
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    It definitely is certain keys, but its an intermittent issue. I sent a test text with all the letters with no issue.

    Pete
     
  6. hoooder

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    Having the exact same problem, no hot fix for this so far?
     
  7. zzrgraeme1

    zzrgraeme1 Newbie
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    Stopped doing it for about a week but its back now grrr
     
  8. billw_htc

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    Since updating to 2.3.3 five days ago I now have slideout keyboard shortcuts as below:

    e key launches email
    g key launches gmail app
    s key launches SMS
    b key launches web browser

    While logical, these shortcuts cannot be managed!

    Anyone know how to disable them? Pressing and holding does not work. Configuration through settings does not show them as enabled.

    Hardware keyboard is nearly useless without these keys. C'Mon Google and HTC, WTF?
     
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  9. zzrgraeme1

    zzrgraeme1 Newbie
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    Just switched off phone removed the battery, replaced battery switched phone on and all appears to be working. Very odd????
     
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  10. billw_htc

    billw_htc Lurker
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    Confirmed, power off and battery out seems to solve this glitch. Hopefully it will not return.

    Thanks for the tip zzrgraeme1!
     
  11. premiump

    premiump Well-Known Member
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    Rebooted a few times, only to see the issue return ... however, the battery out tip has worked a treat. Nice one.

    Its never really off until the battery is out. :cool:

    Pete :D
     
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  12. Slug

    Slug Check six!
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    Unless you disable Fast Boot. ;)
     
  13. premiump

    premiump Well-Known Member
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    Started doing it again this morning ... :(

    Pete :rolleyes:
     
  14. premiump

    premiump Well-Known Member
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    Further to this, I posted on to the HTC UK Facebook page the following:

    "Hi, since my Desire Z was updated OTA with 2.3.3, the hardware keyboard is not working correctly. It seems that when typing texts or emails, certain keys are acting like shortcuts (for example, pressing "g" opens email, "b" opens the browser, etc). Its making the keyboard unusable. Is there a hotfix/update in the works to sort this out? Readign various online forums, its not just me ..."

    The UK Android Centre (whoever they are) posted a response:

    "if i was you i would do a factory reset, as 2.3 was a big update for a lot of htc phones"

    A Factory Reset is something I have never considered. What does it entail? What would I lose?

    I love my Desire Z, I just want it to work as it did :eek:

    Pete :thinking:
     
  15. premiump

    premiump Well-Known Member
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    IGNORE MY LAST POST, I DON'T NEED A FACTORY RESET, I HAVE FIXED IT.

    Sorry for shouting ;)

    I have just been looking into how to do a factory reset on another forum and stumbled onto the fix ... :eek:

    • Settings
    • Applications
    • Quick Launch
    • Long press on any shortcut to disable

    I don't use keyboard shortcuts (apart from the two dedicated keys), so I won't miss them anyway.

    Hope this helps :D

    Pete :cool:
     
  16. julianne791

    julianne791 Well-Known Member
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    I've tried all those to get rid of them but still not working. And I use the keyboard due to my hands. Can anyone help me, thanks
     
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