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Support Desperate need for help with official upgrade failure.

Discussion in 'Android Devices' started by globetrotterdk, Jun 9, 2010.

  1. globetrotterdk

    globetrotterdk Active Member
    Thread Starter
    36

    Feb 19, 2010
    26
    1
    36
    teacher, consultant, election observer
    Copenhagen
    I have finally found out how to upgrade my Galaxy Spica. Samsung just came out with the info on their Danish site. Unfortunately, I followed the instructions, including installing the new PC software, but the upgrade was unsuccessful. I was prompted to do an emergency restore, but the mobile seems to have frozen during the boot up sequence, while connected to the PC. It has been a half hour and nothing has happened.

    There is a message that I shouldn't disconnect the mobile from the computer, so assume I have to do something to reboot the phone. How do I do that?
     

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  2. globetrotterdk

    globetrotterdk Active Member
    Thread Starter
    36

    Feb 19, 2010
    26
    1
    36
    teacher, consultant, election observer
    Copenhagen
    It looks like I solved this. I took out the battery, replaced it in the mobile, and then re-ran the software upgrade.
     

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