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Desperately need help - google services

Discussion in 'Google' started by BradleyMSmith, Sep 28, 2014.

  1. BradleyMSmith

    BradleyMSmith Lurker
    Thread Starter

    Hi all,

    Last night for the first in my phones history (HTC One M7) I couldn't log into YouTube or the Play Store. Clicking 'Sign in' on YouTube made the sign in box flash up then disappear and opening the app store made it flash up - then disappear.

    I presume it's a Google problem, so I went through everything I could find online, clearing caches, data, force stopping, turning on and off again.

    Eventually I got to a place where I could sign into both and everything appeared back to normal. Then, when trying to download from the app store, it would let me, saying something about not recognizing the server. Sigh.

    YouTube'd again, said remove Google account, clear data and caches on Google Play Store, Google Play Services, Google Framework, Download Manager. Did all of that, now the Play Store is constantly saying 'No Connection - Retry'. I've cleared every cache, data, change time and date, account, uninstalled updates, literally everything.

    What do I do? This is infuriating!


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  2. Outatime

    Outatime Android Expert

    Hi Bradley and welcome to the Android Forums. If you've removed Google essential services, like the framework etc, I don't think you can individually log into different Google applications. You should really only have to log into one, your main one in the Settings > Accounts area. After that you're automatically logged into the various applications.

    I would try to restore what you can and then log in there. I would start to consider a factory reset though. If you've removed essential Google resources it might be your only hope.

    You might also consider posting your question in the HTC One M7 forum. You're in the Moto 360 forum here :)

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