1. Are you ready for the Galaxy S20? Here is everything we know so far!

Device is blocked from answering calls

Discussion in 'Android Devices' started by Ruth Beresford, Feb 26, 2015.

  1. Ruth Beresford

    Thread Starter

    my phone is blocked from answering calls, displays a red handset with line through, when the padlock appears to press twice nothing happens. Looked through settings under call, but nothing there.Can any one help please?

    #1 Ruth Beresford, Feb 26, 2015
    Last edited by a moderator: Feb 26, 2015
  2. Mikestony

    Mikestony ~30% Carbon Black ±

    So you device will ring but you cannot answer it?
    Can you place calls?
  3. Ruth Beresford

    Thread Starter

    Yes I can place calls. Have just discovered the problem is actually being able to answer them! Phone is (now) ringing, don't ask! It's a bit hit and miss wether I manage to swipe/press the green handset in the right way, otherwise I miss the call! Is there a certain way to do this?
  4. Mikestony

    Mikestony ~30% Carbon Black ±

    Perhaps try a reboot?
    I'm not that familiar with the device, but even a battery pull, or better yet, boot into recovery to clear the cache only. Don't wipe data or anything, just the cache in recovery.

Samsung Galaxy Young 2 Forum

The Samsung Galaxy Young 2 release date was October 2014. Features and Specs include a 3.5" inch screen, 3MP camera, 512GB RAM, processor, and 1300mAh battery.

October 2014
Release Date

Share This Page