1. Are you ready for the Galaxy S20? Here is everything we know so far!

Device suddenly won't boot, could only access Fastboot mode (Untampered non rooted device)

Discussion in 'Android Lounge' started by FANISNOTURNING, Jun 7, 2021.

  1. FANISNOTURNING

    Thread Starter

    Device: Zenfone 5 (ZE620KL)

    OS: Android 9 Latest non Beta WW version (Never been rooted, unlocked, not a power user)
    Symptoms: Power Cycling (?) when plugged in
    Can't load into the OS (dies before the loading animation)
    No recovery menu, only fastboot mode

    IMG_4059.JPG
    How did it happened

    G'day folks, some days ago i was using my device Zenfone 5 (ZE620KL) to navigate around the city using google maps, when i arrived i noticed that the battery is at 6% and didn't think much of it as i turned the maps off and lock the screen. Throughout the next 45 minutes i basically held the phone standing around waiting on a queue, needing to text someone i pressed the power button and it's dead, well a classic ran out of battery case right? NO when i got home and plugged the charger and the battery image shows up aand it just dies (didnt even reach the animated charging screen)(power cycling) and then it kept on doing that, 3 different chargers, 3 different cables nope... tried removing the charger and turning it on, it only shows the powered by android and the asus picture and didnt reach the loading animation before it dies. can't access recovery mode, but the CSC fastboot mode do show up but since it has never been rooted or tinkered with probably the fastboot menu is useless right? Main objective is to atleast get my files back :(
    Any help will be endlessly appreciated
    EDIT: while it's on CSC fastboot menu i plugged it into a windows pc and the pc plays the *device has been plugged in* sound but no autoplay option.
     


    #1 FANISNOTURNING, Jun 7, 2021
    Last edited: Jun 7, 2021

    1. Download the Forums for Android™ app!


      Download

       
  2. puppykickr

    puppykickr Android Expert

    It sounds like your battery is toast.
    Unfortunately, these devices run off of the battery even while plugged in- so even if the charger is working, a rotten battery will keep the device from working.
     
  3. mikedt

    mikedt 你好

    Yeh, sounds like the battery is kaput, and needs replacing.
     
Loading...
Similar Threads - Device suddenly won't
  1. idiggplants
    Replies:
    4
    Views:
    234
  2. App Update
    Replies:
    0
    Views:
    350
  3. bburd
    Replies:
    3
    Views:
    826
  4. App Update
    Replies:
    1
    Views:
    356
  5. App Update
    Replies:
    0
    Views:
    323
  6. Rifi2023
    Replies:
    2
    Views:
    605
  7. h110m
    Replies:
    0
    Views:
    808
  8. App Update
    Replies:
    0
    Views:
    298
  9. App Update
    Replies:
    0
    Views:
    331
  10. FMW
    Replies:
    4
    Views:
    534

Share This Page

Loading...