1. Download our Official Android App: Forums for Android!

Support dinc reboots when used for over 15 minutes

Discussion in 'Android Devices' started by shinyhead, Feb 18, 2011.

  1. shinyhead

    shinyhead Newbie
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    14
    Joined:
    Apr 8, 2010

    Apr 8, 2010
    14
    1
    16
    Hello all,

    Sorry if I am reposting this question, I could not find an answer anywhere.

    When I use my Dinc for about 15 minutes (casual web surfing, nothing else running in background, no widgets at all). It would reboot and continue to reboot until I let it cool off.

    I am using the stock 2.2 rom but rooted. I bought this the first day it was released.

    I really need to use the phone for work so rebooting is unacceptable for me. I am worried and was thinking could it be a battery issue (replacing it might fix it?) or find a way to underclock the cpu? Any suggestions?

    Thanks in advance!
     

    Advertisement

  2. sdrawkcab25

    sdrawkcab25 Extreme Android User
    Rank:
    None
    Points:
    423
    Posts:
    5,589
    Joined:
    Aug 5, 2010

    Aug 5, 2010
    5,589
    2,005
    423
    Male
    PA
    It should never get hot enough to reboot when normally using the phone on stock processor speeds. Did you have the issue before rooting? There's no reason you should have to go through the process of underclocking your phone(that's like putting a band aid on a broken arm). Need to find the root cause(battery, bad app, etc).
    I'd try a new battery and see if any apps are constantly running, try a factory reset as a last resort(unrooting will factory reset it), or have verizon replace it.
     
    shinyhead likes this.
  3. Crashumbc

    Crashumbc Android Expert
    Rank:
    None
    Points:
    223
    Posts:
    1,810
    Joined:
    Apr 7, 2010

    Apr 7, 2010
    1,810
    550
    223
    IT god
    B'more
    Rebooting every 15 minutes sounds like a heat issue. I'd un-root and take it to a Verizon store for them to look at/replace.

    I would doubt the battery unless your seeing weird the battery level. (i.e. dropping from 90-100 to less then 10% before it shuts off etc)
     
    shinyhead likes this.
  4. shinyhead

    shinyhead Newbie
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    14
    Joined:
    Apr 8, 2010

    Apr 8, 2010
    14
    1
    16
    Thanks for the quick responses.

    This issue happened before I rooted also. I rooted the phone to kill all those apps because I thought it was using too much CPU and causing the reboots.

    I did a factory reset before and it still happens when I use the phone for over 15 minutes.
     
  5. lamoglinsgal

    lamoglinsgal Android Expert
    Rank:
    None
    Points:
    143
    Posts:
    1,044
    Joined:
    Jun 23, 2010

    Jun 23, 2010
    1,044
    115
    143
    Virginia
    Absolutely unroot and swap it. I had the same problem, but non-rooted. No matter how many factory resets I did, running the phone with no additional apps, I was stuck in reboot hell. It was even "nice" enough to erase ALL OF MY PICTURES from my SD card. Awesome, huh? I had had the phone for quite a while and it came out of nowhere. VZW exchanged with no issues.
     
  6. laurel25

    laurel25 Newbie
    Rank:
    None
    Points:
    16
    Posts:
    39
    Joined:
    Sep 16, 2010

    Sep 16, 2010
    39
    1
    16
    BFE, MN
    I have the exact same problem only it only takes about 5 minutes for me before the phone reboots and gets stuck in the boot loop until to cools down. I'm supposed to be receiving a replacement today after doing 2 factory resets which didn't fix the issue and running with no extra apps installed.
     
  7. sdrawkcab25

    sdrawkcab25 Extreme Android User
    Rank:
    None
    Points:
    423
    Posts:
    5,589
    Joined:
    Aug 5, 2010

    Aug 5, 2010
    5,589
    2,005
    423
    Male
    PA
  8. chenzales

    chenzales Newbie
    Rank:
    None
    Points:
    16
    Posts:
    22
    Joined:
    Jun 15, 2010

    Jun 15, 2010
    22
    4
    16
    Having the same issues. Does it matter if you've had your phone longer than 30 days? and does it need to be switched back to s-on?
     
  9. sdrawkcab25

    sdrawkcab25 Extreme Android User
    Rank:
    None
    Points:
    423
    Posts:
    5,589
    Joined:
    Aug 5, 2010

    Aug 5, 2010
    5,589
    2,005
    423
    Male
    PA

    doesn't matter if you've had it over 30 days, and it needs to be switched back to s-on and unrooted if you are going to return it.
     
    chenzales likes this.
  10. chenzales

    chenzales Newbie
    Rank:
    None
    Points:
    16
    Posts:
    22
    Joined:
    Jun 15, 2010

    Jun 15, 2010
    22
    4
    16
    I see, thanks! I'm kind of a noob to the whole android hacking thing, and I found the s-on instructions on the unrevoked website, but i don't really get them. Also tried searching, but couldn't find anything, do you think I could get a link or something to better directions?

    sorry, i's retawded =P
     
  11. sdrawkcab25

    sdrawkcab25 Extreme Android User
    Rank:
    None
    Points:
    423
    Posts:
    5,589
    Joined:
    Aug 5, 2010

    Aug 5, 2010
    5,589
    2,005
    423
    Male
    PA
    chenzales likes this.
  12. shinyhead

    shinyhead Newbie
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    14
    Joined:
    Apr 8, 2010

    Apr 8, 2010
    14
    1
    16
    So I went to a Verizon store and told them my phone reboots every 10-15 minutes of usage. So the customer rep used it for 9 minutes and gave it back to me saying nothing is wrong. 5 minutes after I left... it started rebooting... sigh

    So I called Verizon and after less than 5 minutes of talking to them, they are sending me a replacement overnight :).

    My concern is will the replacement be a refurbished phone or new phone?
     
  13. euph_22

    euph_22 Android Expert
    Rank:
    None
    Points:
    213
    Posts:
    2,634
    Joined:
    Feb 24, 2010

    Feb 24, 2010
    2,634
    595
    213
    Grad Student (Applied/Computational Math)
    Milwaukee, WI

    Refurb.
     
  14. chenzales

    chenzales Newbie
    Rank:
    None
    Points:
    16
    Posts:
    22
    Joined:
    Jun 15, 2010

    Jun 15, 2010
    22
    4
    16
    planning to go get mine replaced with a refurb now that it's back to stock. only concern is the refurb will have the same problems =/ the overheating was ridiculous
     
  15. iowabowtech

    iowabowtech root@android:/ #
    Rank:
    None
    Points:
    1,493
    Posts:
    12,182
    Joined:
    May 2, 2010

    May 2, 2010
    12,182
    8,680
    1,493
    Making the Establishment nervous
    Iowa|USA
    It would take a major stroke of bad luck. An overheating DI is the exception, not the rule. I'm not saying it doesn't happen to a few phones because we've heard of it here on occasion but to get two flukes in a row would be highly unlikely.
     
  16. shinyhead

    shinyhead Newbie
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    14
    Joined:
    Apr 8, 2010

    Apr 8, 2010
    14
    1
    16
    according to the verizon rep on the phone, I will have 90 days warranty on the refurb phone. So I will test out that phone everday lol
     

Share This Page

Loading...