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Director of Customer Service

Discussion in 'Introductions' started by rdeisley, Nov 18, 2010.

  1. rdeisley

    rdeisley New Member
    Thread Starter
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    Nov 18, 2010
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    Hi I'm primarily interested in getting Kies to recognize my galaxy s so i can sync files. Can you give me any info on how to do this? I've already upgraded to the latest Kies and reinstalled several times.
     

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  2. Martimus

    Martimus One bite at a time...
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    Jul 9, 2010
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    'neath a cactus
    Welcome to the Android Forums!

    It sounds like you have a Galaxy S phone, installed the Kies software on your phone, and it doesn't recognize your phone.

    One thing you might want to do is disconnect your phone from it's USB connection to the computer, uninstall the Kies software, reboot the computer, install the Kies software once again, reboot the computer again, and then connect the phone to the USB cable that's connected to the computer. If that doesn't work try connecting the USB cable to a different USB port on the computer.
     
  3. Steven58

    Steven58 Reformed PH
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    Feb 19, 2010
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    Welcome to Android Forums! Glad you signed up! :)
     

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